Contact information
Contact Us
We're here to help! If you have any questions, need assistance with an order, or would like to discuss a custom design, please don't hesitate to get in touch.
How to Reach Us:
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Email: The best way to reach us is via email. We aim to respond to all inquiries within
1-2 business days.contact@threeality.com.au
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Online Contact Form: You can also send us a message directly through our website by visiting our dedicated contact page:
Business Hours:
Our team is available to assist you during the following hours:
- Monday - Friday
- Weekends & Public Holidays: Closed
We appreciate your patience if you contact us outside of these hours.
Important Notes:
- Order Inquiries: When contacting us about an existing order, please include your order number in your message to help us assist you more quickly.
- Custom Design Inquiries: For custom design requests, please provide as much detail as possible about your idea, including any reference images or dimensions you might have.
We look forward to hearing from you!